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  1. Using a Hand-held Mobile Device While Operating a CMV is a Serious Violation!

    The use of a hand-held electronic device means:

    • Using at least one hand to hold an electronic device.
    • Pressing more than a single button more than once or multiple buttons.
    • Reachingfor an electronic device in a manner that requires a driver to maneuver so that he or she is no longer in a seated driving position, restrained by a seat belt.

    Use of the qualcomm, even to listen to a message, requires one to press more than one button and is therefore a violation by FMCSR. When you receive a message you should find a safe place to park to listen, read and respond to your messages. 

    In addition, as a reminder, Super Service has a zero tolerance policy for the use of any mobile or texting device while driving(including hands-free).


  2. Authorized Vehicles Only

    Nov 20

    Posted in Safety

    Authorized Vehicles Only

    Never use the turn around on the highway – the ones marked for authorized vehicle use only. Not only is it illegal, these are not made to accommodate large vehicles. You also will have no acceleration lane allowing you to safely merge back on to the road.

    If you need to turn around, use the next exit.

  3. Winter Safe Driving Tips:

    Winter weather is fast approaching follow these safe driving tips to help stay safe!

    1. Clear off all windows, mirrors, and exterior lights completely before driving. If snow or ice builds up while you drive, find a safe place to park and take a few minutes to clean everything off again.

    2. Keep tires and brakes in good condition. Tires should be properly inflated and brakes should be correctly working.

    3. Maintain a sufficient following distance from all vehicles and continue a safe speed that gives you plenty of time to react.

    4. Plan your route. Make sure you know what types of roads you will be facing and that your vehicle is properly equipped to handle these roads.

    5. Check cross-traffic prior to reaching and traveling through an intersection to help avoid collisions.

    6. Do not drive if you feel fatigued. Your ability to properly react to your environment will weaken with fatigue, diminishing your ability to drive as safely as possible.

    7. Don’t push your truck or yourself to do more than you can in unsafe conditions. If snow drifts are so bad you can’t see the road or ice is so thick you cannot stop properly, consider stopping the truck at a safe area until conditions get better. If you need to stop, continue checking the weather and road conditions and stay in close contact with your driver manager.




    Think speeding is no big deal?

     Consider this: Despite progress in nearly every other area of highway safety, speeding continues to be a factor in approximately one-third of traffic deaths every year.



  5. Check Your Permits

    Nov 17

    Posted in Safety

    Check Your Permits 

    An essential part of your pre-trip inspections is checking your permits in your permit book (current, neat and organized).  Also is there a current insurance card, current registration, quick reference cards for HOS and VIR.

    DID YOU KNOW? You must obtain permits from the Permit Dept. before traveling through New Mexico and Oregon (Super Service LLC does not have permanent permits for these 2 states!).

    Check your plate on your tractor is it unexpired (does it match the registration)? Is the annual inspection sticker present and unexpired? Are the IFTA stickers present on both sides of the tractor and unexpired? If required, is the NYHUT sticker present and unexpired?

    How about the trailer….is the registration present and current? Is the annual inspection sticker present and unexpired? Is the plate unexpired (does it match the registration)?



    Adverse Driving Conditions:

    Adverse conditions including rain, snow, ice, and fog affect your visibility even in daylight. In these conditions, other drivers also have trouble seeing you. Your vehicle becomes difficult to control on curves or even on straight stretches when the surface if slippery. As well, it’s more difficult to stop and it takes longer.

    A few tips to remember when traveling in adverse conditions:

    •  If conditions are bad, don’t travel unless absolutely necessary. When the police or other official advise against travel, heed their warning. The roads are bad.
    •  Keep your headlights on; it will be easier for other drivers to see you.
    •  If conditions are extremely bad (such as a whiteout) you may have to pull over. Pull off the road as far as possible and turn on your emergency flashers.
    •  Adjust your speed to suit road and weather conditions.
    •  Obey road construction signs. At night, it can be confusing to try to read signs with flashing lights. Slow down.

    Did You Know? You should reduce your speed by 1/3 on wet roads and by 1/2 or more on snow packed roads (i.e., if you would normally be traveling at a speed of 60 mph on dry pavement, then on a wet road you should reduce your speed to 40 mph, and on a snow-packed road you should reduce your speed to 30 mph).

  7. STOP & POP!

    Nov 15

    Posted in Safety

    STOP & POP!

    We have had several instances this year where drivers have not set the brake on their tractor and trailer.

    Occasionally a driver will propose there was a mechanical issue that caused the brake failure. In every instance there has been no mechanical failure found. All have proven to be driver error.

    Remember Stop and Pop: when you STOP; POP the brake valves.

  8. Entering and Exiting

    Nov 14

    Posted in Safety

    Entering and Exiting

    Slip and fall accidents are a significant factor in driver injuries, causing approximately 22% of injuries to drivers. Slips and falls are the most expensive type of driver accident, other than being involved in a motor vehicle collision.
    When exiting the tractor cab or trailer, always climb out in the same manner you entered; facing the cab. Never jump from the tractor cab or trailer.
    When climbing into or out of a tractor or trailer, use the Three-Point Rule (i.e., always keep three points in contact with the vehicle, either one hand and two feet, or two feet and one hand). This will provide a firm and secure platform, minimizing the likelihood of falling.
    When you transfer your weight from the ground to the vehicle, or vice versa, make sure the surfaces are not slippery or rough, due to snow, ice, oil, potholes, rocks, etc. Look at the surface so your foot doesn’t unexpectedly slip on a slick surface, or twist on an uneven or irregular surface. Look before you step!!
    Wear proper protective equipment. This means using shoes with non-slip soles. The harder and smoother the bottom of the shoe, the more slippery it is. Leather soles tend to be very slippery, especially on ramps or oily surfaces. Soft rubber soles generally provide more traction.
    In the winter time, use gloves to allow you to hold onto hand railings. This will help provide support as you ascend or descend slippery stairs.
    Never run down stairs. Whenever possible, use the railing for additional support.
  9. Prepare Your Vehicle for Winter Conditions

    Perform a thorough pre-trip inspection and know the FMCSA Regulations

    It is imperative to the driver’s safety that a thotough pre-trip inspection be completed during any type of weather and a post trip documented at the end of the trip. Performing a Pre-Trip Inspection is also a requirement of the FMCSA and should never be overlooked.

    “No commercial motor vehicle shall be driven unless the driver is satisfied that the following parts and accessories are in good working order….”~FMCSA

    • Service Brakes
    • Steering
    • Lighting – Keep ‘em clean! (Spare bulbs?)
    • Tires
    • Horns
    • Windshield wipers (Spare set?)
    • Rear-vision mirrors
    • Coupling Devices
    • Emergency Equipment – fuses, triangles, fire extinguisher (most likely if traveling west of the Mississippi you will need to have tire chains).
    • Fluids Full (Spare fluids, Diesel Fuel Anti-gel)

  10. We are currently looking for a Driver Manager to be based out of our Grand Rapids, MI headquarters.  Ideal candidate will have 1 or more years truck dispatch and supervisory experience.  You will be responsible for managing and dispatching a group of 45-50 Professional Truck Drivers to ensure the safe, on-time delivery of customer freight.  To apply send your resume to:

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