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    1.You are not to stop alongside the road or interstate (including on and off ramps) unless it is an actual emergency (medical or equipment breakdown) or you are instructed to do so by an authorized official.

    2.If you must stop alongside the road for a declared emergency, turn on your 4-ways and protect the scene by setting out your emergency reflective triangles. Proper placement of the triangles is found in the FMCSR pocketbook section 392.22(b). Do not hesitate in getting warning signals placed.

    3.Stopping to read/send a Qualcomm message, use a cell phone, check a map, get something to eat/drink, etc. are not emergencies and you may not park alongside the road. Find a rest area, truck stop, or other legal safe location for these activities.

    4.Do not ever drive or stop on a unpaved or sloping shoulder as it may give way and cause the equipment to overturn.

    5.If you are on the side of the road for an emergency or authorized reason you must remain logged “On Duty”.


    Having a Good Flashlight is a Bright Idea

    Always carry a flashlight in your tractor. Use your flashlight when you GOAL, when you do your pre-trip, when you do your post-trip, when you do your walk around and anytime you need more light to properly see.

    Consider a hands free light. There are several varieties of “head lamps” available at home improvement or hardware stores.

  3. Tis’ the Season for Risk Awareness!

    When parking your rig do you check to make sure of the following: Engine off? Doors locked? Security measures in place? Keys in hand? Drivers should not take chances, even if they’re only away for a moment.

    Use your surroundings to your advantage: Where you park can be key; by using any buildings, fences or even other trailers where you stop to back up against can make it hard — if not impossible — for cargo thieves to get your trailer’s doors open. Also, try to park in well-lit, heavily traveled areas of truck stops.

    Watch what you say: The old World War II-era adage about loose lips sinking ships also applies to preventing cargo theft. Don’t discuss what you are hauling or where you’re taking it.

    Maintain situational awareness at all times: Know your situation and surroundings, whether the truck is moving or not. This includes noticing whether you’re being followed or tailed. 

    If you’re being followed: If you think you’re being tailed, slow down and change lanes to see if the vehicle passes you. If slowing down does not work and the vehicle continues to follow you, get off at the next exit to see if the vehicle does the same. If you’re confident at this point you’re being followed, contact your fleet for help. Also, find a safe, secure, and busy location to park.

    Use a padlock on trailer doors: It may sound simple, obvious and low-tech, but it works.

  4. Drain Your Air Tanks

    Dec 06

    Posted in Safety

    Drain Your Air Tanks

    This should be done every day, but especially as the weather turns colder any moisture built up in your air tanks may freeze and hinder your brakes. 

    Always release any water build up manually from the tanks on both your tractor and trailer as part of your post-trip inspection to insure safe operation of your air brakes. This is done by pulling the release lines (most tractors) or manually turning a petcock valve (most trailers). The trailer tank is located under the trailer near the axles.

    By emptying your air tanks during your post trip you avoid the moistureand debris freezing inside the tank during your 10 hour or more break.


    If you must use your cell phone, make sure it is hands-free, even better- find a safe place to stop, and keep your conversations short. The risk of a crash when using a cell phone is four times higher than the risk of a crash when a cell phone is not being used.

    Did You Know?A recent study found the majority of crashes in which the driver's attention was diverted involved some kind of internal distraction from objects in or around the vehicle, interacting with another person or animal, or interacting with instrumentation - including the radio, a/c, GPS, or a cell phone.

    Did You Know?Cell phones fit into each of the four major distraction categories. Cell phones are a visual (may require you to take your eyes off the road to dial), auditory (requires you to listen), biomechanical (requires you to operate them manually) and cognitive distracter (requires you to engage in a mental task other than driving).


  6. G.O.A.L. –not just for backing!

    Get Out And Looking (G.O.A.L) is essential to safely back the truck.  But it is also essential for a safe and successful trip.  You perform it more often then you may realize.  For example:

    »A pre-trip inspection is a GOAL to insure the truck and trailer are mechanically sound to drive.

    »When you couple a trailer to the tractor you GOAL to insure the trailer is properly connected to the fifth wheel.

    »If you run over an object on the road (aka tire gator) you have to GOAL to inspect the tractor and trailer for damage.

    »If you have a clearance issue in a city you creep up to the low bridge and if needed GOAL to check the height.

    »Before departing a truck stop you GOAL just to make sure there are no hazards around you.

    GOAL isn’t just for backing, it is essential to operating a truck safely in many instances.

  7. The December 2016 edition of the Super Service Newsletter is now available!

  8. We are currently seeking an aggressive, experienced, self starting Inside Sales Rep for our brokerage/logistics division in Lakeland, FL.  The ideal candidate will have a proven track record of growing business, 3 or more years brokerage sales experience, and excellent customer service skills. The position is responsible for prospecting new customers, growing brokerage customer accounts, and booking freight.  If interested, send your resume to:

  9. We are currentlly looking for an Accounts Payable Specialist for our corporate office in Grand Rapids, MI. The ideal candidate will have at least 3 years high-volume accounts payable experienc, month-end AP accrual experience, high degree of 10 key speed and accuracy, and experience with Microsoft Word and Excel. The candidate will also be utilized in payroll and billing as needed.  If interested, send your resume to:


    AAA Travel reports nearly 48.7 million Americans will journey 50 miles or more from home during the Thanksgiving weekend.

    The holiday travel forecast marks the 8th consecutive year of growth resulting in the most Thanksgiving travelers since 2007; nearly 1 million more people will travel this year than they did last year. The Thanksgiving holiday travel period is defined as Wednesday, November 23 to Monday, November 28.

    Inspect your vehicle diligently before heading out. Slow down. Be Alert. Be Safe!


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