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  1. Why do so many drivers simply refuse to get out and look?

    Unfortunately the biggest reason for not getting out and looking is simply laziness. A lazy driver doesn’t want to get out and walk around the unit to ensure safety.

    The next one is the overconfident driver. They think they are good enough of a driver to have no need to get out of the truck. It does not matter how good a driver you are. If you can’t see, you can’t see. Only bad things happen when you continue blindly.

    It’s better to get out and look than explain why you hit something (especially the “magically appearing” stationary object).

    It’s better to get out and look than explain why you were not securely latched to the trailer laying on its nose.

    It’s better to get out and look than explain how your unsecured trailer doors swung open damaging another vehicle, dock or ripping a door off.

    It’s better to get out and look to verify the height of the low clearance than trying to explain the truck or trailer roof peeled back.

    It’s better to take the minute or two to get out and look…Why? It’s better than the loss of time and money it is going to cost when you hit something or worse, SOMEONE!

    The shortcut you take could cut your career short. Incidents count against you on your DAC and CSA score. Companies look at this as being careless; which could cause you to be terminated for excessive incidents. If you are terminated for these issues, finding another trucking position will be nearly impossible. It could cost you financially by loss of a paycheck, or a civil suit against you. It could cost a life!

  2. Driving at Night

    Oct 23

    Posted in Safety

    Driving at Night

    Traffic deaths are 3 times greater at night, according to the National Safety Council. Be aware of night driving's special hazards and know effective ways to deal with them. 90% of a driver's reaction depends on vision, and vision is severely limited at night. Depth perception, color recognition, and peripheral vision are compromised after sundown. Older drivers have greater difficulties seeing at night. A 50-year-old driver may need twice as much light to see as well as a 30-year old. Another factor adding danger to night driving is fatigue dulling concentration and slowing reaction time.

    Take measures to minimize dangers by preparing and following special guidelines for night driving.

    •Prepare: clean headlights, taillights, signals, mirrors and windows often.

    •Have headlights properly aimed. Misaimed ones blind other drivers and reduce your ability to see the road.

    •Don't drink and drive. Alcohol impairs driving ability, acts as a depressant, and induces fatigue.

    •Avoid smoking when you drive. Smoke's nicotine and carbon monoxide hamper night vision.

    •Always drive with your lights on. Lights will not help you see better in early twilight, but they'll make it easier for other drivers to see you.

    •Reduce speed and increase following distances. When following another vehicle, keep headlights on low beam so you don't blind the driver ahead of you.

    •Avoid glare from oncoming headlights by using the right edge of the road as a steering guide.

    •Make frequent stops for light snacks and exercise.

  3. Following Too Close

    Oct 22

    Posted in Safety

    Following Too Close

    Are you driving a safe distance from the vehicle ahead? If it suddenly and unexpectedly stops can you stop in time? Drive at a speed and allow time to see and react to a panic stop of the vehicle in front of you.

    How do I know if I am leaving enough space between myself and the vehicle ahead? At a minimum, there should be at least 7 seconds of separation between your CMV and the vehicle ahead.

    When road and weather conditions deteriorate, or traffic volume increases, you should add more time between you and the vehicle ahead. Extreme conditions such as rain, ice, snow and fog require adding space until you are sure you have time to suddenly stop without striking the vehicle ahead.

    It is almost a certainty if you strike a vehicle from the rear, you will be partially — if not solely — responsible, especially when visibility, weather conditions and vehicle controls are degraded.

    A safe following distance allows for a safety cushion if unexpected hazards appear, road conditions change or the vehicle ahead of you suddenly stops or changes direction. If someone cuts you off, reduce your speed to regain a safe distance.

    Calculate a 7-second following distance, watch the vehicle in front of you pass a non-moving object (e.g., overhead bridge, tree, etc.) and begin counting (1 thousand 1, 1 thousand 2, etc.). By the time you get to the same fixed object, you should have counted at least 7 seconds.

    Why use seconds instead of a vehicle count as a following distance measure? A following distance based on a number of vehicles can be too subjective. The length of vehicles varies – a Mini Cooper is a lot smaller than a large SUV.

    It’s not a race; create space!

  4. Operation Safe Driver

    Oct 21

    Posted in Safety

    Operation Safe Driver

    Please drive safe and watch for extra law enforcement as Operation Safe Driver continues until Saturday, midnight, 10/22/16.

    Drive with your lights on. Watch your speed and keep your following distance. Use your turn signals, pass only if necessary, and stay out of the truck restricted lanes. Always wear your seat belt and wait until you are safely parked to use your cell phone.

    Remember, if you are stopped, to log the time as On Duty. Send in any warnings, citations, or Driver/Vehicle Examinations (DOT Inspections) via TransFlo. Properly logged, violation free inspections earn you $50.


    Oct 20

    Posted in Safety


    The new quarter is online and ready for you to complete!

    Super Service utilizes an online training program to meet required on-going training regulations, reduce incidents, accidents, and create a safer working environment. Also it is part of the quarterly bonus program.

    Training and testing can be completed in just minutes using any Smart Phone, Tablet or Computer with Internet connection.

    The website for online training is Once the website loads, click the “Training Center” link.

    You can logon using your Driver Code and a password provided by your DM. Then click “Classroom”.

    Everyone should take the time to complete the online training each quarter. If you haven’t gone to the online training before you may have some catching up to do. Each training module takes an average of 5 minutes to complete.

  6. The October 2016 edition of the Super Service Newsletter is now available!

  7. We are currently seeking a Load Planner.  Ideal candidate will have 2 or more years dispatch experience and experience with equipment utilization and load planning.  You will be responsible for planning freight for a specified region of the country.  To apply send resume to:


  8. We are currently looking to add a Driver Recruiter to any of the following terminal locations:  Ellenwood, GA / Somerset, KY / Grand Rapids, MI.  Ideal candidates will have a minimum of one year experience recruiting OTR Truck Drivers, knowledge of driver recruiting strategies, and the demonstrated ability to meet recruiting goals.  We offer a competitive base salary and generous recruiting bonuses.  If interested, send your resume to:

  9. The September 2016 edition of the Super Service Newsletter is now available!

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  10. The August 2016 edition of the Super Service Newsletter is now available!

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