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  1. The July 2016 edition of the Super Service Newsletter is now available!

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  2. Super Service is looking for a Background Investigator for their corporate headquarters in Grand Rapids, MI.  The ideal candidate will be detail oriented, organized, multi-tasker and have excellent communication skills. This position is responisble for ensuring driver applicant files are DOT compliant. Duties will include past employment verifications, criminal background checks, motor vehicle record checks, DAC reports, assisting Recruiters, answering phone and other duties as needed.  Prior DOT qualification file experience preferred...but not required. Familiarity with Microsoft Word and Excel required.  Experience in driver recruiting and Tenstreet desired.  If interested, send your resume to:


    Jul 01

    Posted in Safety


    If you need to travel during the holiday weekend, be sure to practice defensive driving skills. Leave enough space between you and other vehicles in front to allow for sudden stops and breakdowns, look left right and left again before entering an intersection. If traffic is heavy, keeping your speed down allows you time to react to unfolding events around you, especially on multi-lane highways.

  4. Avoid Staged Vehicle Accidents

    Types of staged accidents include:

    Swoop and squat.A car suddenly pulls up in front of you, slams on the brakes, causing an intentional rear-end collision.

    Drive down. You’re attempting to merge into freeway traffic, a driver waves you forward. But instead of letting you in, driver speeds up  crashes into your vehicle and blames you for the accident.

    Sideswipe.You are making a left turn from a dual-turn lane and your vehicle drifts close to the other lane for a moment. The driver in the other left-turn lane sideswipes you and accuses you of reckless driving.

    T-Bone.You are cautiously driving through an intersection when a waiting driver knowingly slams into your vehicle. Driver then tells the police that you ran the stop sign.

    The wave. While you are attempting to change lanes, another driver gestures you over. Just as you’re completing the maneuver, the driver rams into your vehicle.


    The best way to avoid a staged accident is to be a good defensive driver:

    Never tailgate. Leave plenty of distance between your vehicle and the one directly in front of you. Added distance gives you more time to slow down if something unexpected occurs.

    Look ahead. Traffic patterns change quickly. Don't judge purely by the pace of vehicles immediately in front of you. Look down the road for signs of possible shifts in traffic flow.

    Don't multitask. Refrain from talking on your cell phone, texting, or eating while driving.

    Trust your instincts. If another driver starts signaling you for no apparent reason, you're not obligated to respond. Sometimes it's better to err on the side of caution.

  5. Emergency Kit: Are you prepared?

    Every Commercial Vehicle should be equipped with a set of spare fuses, a fully charged and secured fire extinguisher, and 3 emergency triangles. You should also have at least a gallon of each fluid - oil, coolant, and washer.

    A well prepared driver also keeps an emergency kit containing the following items:

    + Jumper cables

    + Flashlights and extra batteries

    + First aid kit and necessary medications in case you are away from home for a prolonged time

    + Food items containing protein such as nuts and energy bars; canned fruit and a portable can opener

    + Plenty of drinking water for each person and pet in your vehicle

    + Battery operated AM/FM radio to listen to traffic reports and emergency messages

    + Toiletries, dust mask and garbage bags w/tape & plastic ties for sanitation

    + A whistle to signal for help

    + Cat litter or sand for better tire traction

    + Shovel and Ice Scraper

    + Pocket knife w/multiple tools (Swiss Army type)

    + Warm clothes, gloves, hat, sturdy boots, jacket, rain poncho and an extra change of clothes

    + Blankets or sleeping bags

    + Spare Cash and change

    + A charged cell phone

  6. Reduce Stress & Aggression Behind the Wheel

    • Driving is not a win or lose situation. The only winners are those drivers who reach their destination safely. Commit and concentrate on driving safely. Maintain your composure in traffic; try to cooperate with others on the road.

    • Aggressive driving only leads to more aggressive driving. Show courtesy to other drivers; give them the benefit of the doubt. The more courtesy a driver shows, the more he or she gets back.

    • Avoid driving when angry, upset, or overly tired. Get busy changing your own unsafe driving habits that might irritate and provoke other drivers.

    • Plan your trip with enough time so you don’t feel rushed. Use the time to relax instead of focusing on hurrying to a destination. Communicate. If you are going to be late, call ahead so you can relax. Now and then you are going to arrive late. Deal with it—stuff happens, so do not be lured into the aggressive driving trap. It just is not worth it!

  7. Credentials – have you checked?

    PERMIT ALERT-  Please make sure you get your new 2016 -2017 Hazardous Material Pipeline Registration Permit in your permit book by July 1, 2016. 

    Drivers are responsible for making sure all their credentials, the truck’s credentials, and the trailer’s credentials are in order. Driver’s License current, med card current (has the self-certification for the licensed state been done?), permit book current, registration current, DOT Quick Reference cards in permit book, emergency response guidebook within arm’s reach of the driver’s seat, blank log book on hand.

    Plate on the vehicle (does it match the registration, and does the registration match the VIN# for the vehicle?), all required stickers current and in place, IFTA, HUT, and Annual Inspection(current?).

    If you are missing any current permits, registrations, insurance card, etc. - they are available at all terminals or can be faxed to you by your DM.      

  8. The June 2016 edition of the Super Service Newsletter is now available!

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  9. The May 2016 edition of the Super Service Newsletter is now available!

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  10. Super Service Receives Lowe’s Outstanding Service Award

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