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  1. On-Duty:Log It Right-Avoid Violation

    1) All time at a plant, terminal, facility, or other property of a motor carrier or shipper, or on any public property - waiting to be dispatched, unless the driver has been relieved from duty by the motor carrier;

    2) All time performing Pre-Trip, Post trip or any type of inspection, servicing, or conditioning any CMV at any time;

    3) All time loading or unloading a CMV, supervising, or assisting in the loading or unloading, attending a CMV being loaded or unloaded, remaining in readiness to operate the CMV, or in giving or receiving receipts for shipments loaded or unloaded;

    4) All time repairing, obtaining assistance, or remaining in attendance upon a disabled CMV;

    5) All time spent on shoulder of road or ramp (only for emergency breakdown, emergency medical, or pulled over by an officer); this includes Roadside Inspections, issuance of a warning or citation;

    6) All time spent when stopped at DOT weigh/inspection station; this includes time put Out-of-Service (unless officer and motor carrier gives written permission to go Off Duty/Sleeper Berth).

    7) All time spent providing a breath sample or urine specimen, including travel time to and from the collection site, to comply with the random, reasonable suspicion, post-crash, or follow-up testing required when directed by a motor carrier;

    8) Performing any other work in the capacity, employ, or service of motor carrier.

    Log it as it happens and include the remarks!

    Also make sure you are filling in and editing the LOAD Information before you move.Press the Hours of Service/VIR button, LOAD tab is on the far right.


    Failure to adjust to adverse conditions is a major factor in accident causation. The adverse conditions most frequently encountered cause reduced traction and reduced visibility. Reduced traction conditions include rain, snow, ice, slush and gravel. Reduced visibility conditions include twilight, darkness, rain, snow and fog. Drivers should not only develop the skills and judgment necessary to keep their own vehicle safely under control, they should also try to anticipate and be prepared to compensate for errors other drivers make during such poor driving conditions.

    Reduced traction conditions:

    • Increase following distance enough to avoid a rear-end collision if other driver brakes hard.
    • Use moderation in judging safe speed. To maintain a safe stopping distance, slow down, but not so much you become a hazard to drivers behind.
    • Apply brakes gently and steer without jerky movements.
    • Beware when running empty or bobtailing. Lightly loaded wheels lock up easily during braking and this induces jackknifing.
    • Beware of traveling too slowly on slick, banked curves. The vehicle might slide sideways into opposing traffic or off the road.

    Reduced visibility conditions:

    • Use moderation in judging safe speed. To maintain a safe stopping distance during reduced visibility, slow down, but not so much that you become a hazard to drivers behind. Keep vehicle clean, especially headlights, windshield, tail lights. Use emergency flashers in extreme conditions.
    • Be prepared to get off road and wait for conditions to improve if necessary.


    Avoid Suspension of Your CDL

    All commercial Super Service drivers are required to obtain and maintain a valid Medical Examiner's Certificate (or medical card).  Every time you re-certify or get a new medical card, you must declare the type of commercial driving you do to your State Driver Licensing Agency (SDLA). This process is called self-certification (depending on your SDLA, this can be done on-line, by fax, email, mail, or in person).  

    CDL holders, who fail to self-certify or do not update the expiration date of their medical card with their State, are subject to suspension or revocation of their commercial driving privileges.

    The federal standards for driver physical qualification requirements have not changed.

    What are CDL holders required to do?

    Provide a copy of each new USDOT medical examiner certificate (medical card) to your SDLA prior to the expiration of your current medical examiner certificate.

    Provide a copy of the Self-Certification Affidavit Form to your SDLA with the correct category of driving checked off:Non-excepted Interstate: You are an non-excepted Interstate driver and must meet the Federal DOT medical card requirements (This is the category all Super Service Drivers should select). 

    Shortly after (usually within 10 days) you send your new card and self-certification to your SDLA contact them and make sure they have updated your Motor Vehicle Records to avoid being shut down during a DOT Inspection.

  4. Know Your Dimensions

    Jan 13

    Posted in Safety

    Know Your Dimensions

    Too often driver’s find themselves on a truck restricted route simply because they are unaware of the dimensions of their equipment. Save yourself a citation and CSA points by learning these standards(SHOULD BE IN YOUR PERMIT BOOK):

    Width of trailer 102” = 8’6”

    Height of trailer 13’6”

    Length of Tractor with Sleeper & 53’ trailer = 72’ to 75’. If your trailer has the rear aerodynamic tail wings add 3 more feet.

    A 53’ trailer the kingpin to tandem standard measurement is a minimum 37’ and maximum of 41’ to the midway point between the two rear axles of the trailer tandem. Different states have bridge laws which may allow different maximums. Example: MI the maximum allowed is 40’; CA maximum is also 40’ to the rear axle.

    Weight standards are 80,000 lbs gross- 12,000 lbs on the steers, 34,000 lbs on the drives, and 34,000 lbs on the trailer tandems.  You should always scale your load, and know your weights before going over a DOT Regulated Scale.

  5. Coupling Guidelines

    Jan 12

    Posted in Safety

    Coupling Guidelines

    1.Inspect fifth wheel-no cracks, or missing bolts, well lubricated, jaws open, tilted back.

    2.Be sure area around vehicle is clear (G.O.A.L.).          

    3.Position tractor.

    4.Use your mirrors.

    5.Tap the horn; back slowly with 4 ways on until fifth wheel just touches the apron of the trailer – tires should be about 3” inside the edges of the trailer.

    6.Secure your tractor brakes.

    7.Visually check trailer height.

    8.Visually check fifth wheel/kingpin alignment.

    9.Connect air lines to trailer.

    10.Supply air to trailer.

    11.Lock trailer brakes.

    12.Back under the trailer.

    13.Check connection for security – tug test.

    14.Secure the brakes.

    15.Visually inspect coupling – no gap, locking jaw around king pin, 5th wheel handle in the locked position.

    16.Connect electrical and double check air lines.

    17.Raise landing gear. Do air leak and brake tests and finish pre-tripping the equipment.


    1.You are not to stop alongside the road or interstate (including on and off ramps) unless it is an actual emergency or you are instructed to by an authorized official. An actual emergency is defined as a situation that affects the safety of you, the public, your equipment or load.

    2. If you must stop alongside the road for a declared emergency, turn on your 4-ways and protect the scene by setting out your emergency reflective triangles. Proper placement of the triangles is found in the FMCSR pocketbook section 392.22(b). Do not hesitate in getting warning signals placed.

    3. Stopping to read/send a Qualcomm message, use a cell phone, check a map, get something to eat/drink, etc. are not emergencies and you may not park alongside the road. Find a rest area, truck stop, or other legal safe location for these activities.

    4. Do not ever drive or stop on a shoulder which slopes or is not paved as it may give way and cause the equipment to overturn.

    5. When taking a DOT Break, you must be parked in an area which accommodates truck parking; never on the shoulder or ramp.


  7. The January 2017 edition of the Super Service Newsletter is now available!

  8. We are currently seeking an aggressive, experienced, self starting Inside Sales Rep for our brokerage/logistics division in Lakeland, FL.  The ideal candidate will have a proven track record of growing business, 3 or more years brokerage sales experience, and excellent customer service skills. The position is responsible for prospecting new customers, growing brokerage customer accounts, and booking freight.  If interested, send your resume to:

  9. We are currentlly looking for an Accounts Payable Specialist for our corporate office in Grand Rapids, MI. The ideal candidate will have at least 3 years high-volume accounts payable experienc, month-end AP accrual experience, high degree of 10 key speed and accuracy, and experience with Microsoft Word and Excel. The candidate will also be utilized in payroll and billing as needed.  If interested, send your resume to:

  10. Super Service Receives Lowe’s Outstanding Service Award

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